The following was stated in literature included in the season ticket invoice package for 2010:
With new Auto Upgrade technology, the Redskins can now improve the seat location of account holders in good standing faster than ever. Each year account holders in the Upper Level will be moved down in their same section and price level to get closer to the action. Account holders in the Lower Level will be moved closer to mid-field.*
Look for more information in your 2010 renewal invoice package.
*Based on availability. Not all accounts can be moved each year.
On ticket invoices, the due date is March 1, 2010. On non-premium season ticket invoices, on the back of the form, it gives several upgrade options. Season ticket holders are supposed to check a box as shown on the back of ticket invoices:
- Do NOT move my seats for the 2010 season.- Automatically upgrade my seats! I am willing to move to a higher price level.- Automatically upgrade my seats, but please do not move me to a higher price level.- I allow the Redskins to split up my blocks of seats to improve the location of some of my seats.- Only move my seats in conjunction with the following account holders:________________
(There is no upgrade policy on the back of Restricted View seat invoices or premium seat invoices.)
The following is found in the FAQ portion of "manage my account" at Redskins.com:
Edit: On March 10th, member skinsfan03, among others, received an email from the team (bold added):1. How does the Auto-Upgrade Program work?
All account holders who are in good standing by the renewal invoice due date are eligible for a seat upgrade. All upgrades are based on availability. Because of historically high renewal rates, not all accounts can be moved each year.• If your seats are in the Lower Level, you are eligible to move one section closer to the 50 yard-line at or
near your present row.• If you are in the Upper Level, you are eligible to be moved to a lower row in your same section.• Terrace and Obstructed View seats (Sections 213-230, Rows 14-23) are not eligible for the Auto-Upgrade Program.
Thank you for renewing your 2010 Washington Redskins season tickets. With your renewal you are eligible, subject to availability, for our Auto Upgrade Program which will improve the seat locations of more season ticket holders than ever before. The process is very simple:
Lower Level account holders will be moved closer to midfield at or near their same row. Upper Level account holders in the lowest numbered rows (i.e. Row 1, 2, 3, etc.) will be moved to the Lower Level endzone section(s). Remaining Upper Level account holders will be moved closer to the field within their same section.
In future years we hope to add more Auto Upgrade options, such as Upper Level account holders being moved closer to midfield.
Priority in the Auto Upgrade Program is based on seniority as a Redskins season ticket holder. If you are automatically upgraded, you will be notified via email of your new seat location. Account holders who are assigned seats at a higher price-point will receive an invoice for the balance due.
Please post your 2010 seat upgrade experience here. Thanks.
Edit: HOF44 received this email on March 10th (interesting points in bold):
Season ticket holders who have not paid by March 10th are being called by the ticket office and being told verbally that March 19th is a hard deadline.As of March 9, your Redskins Season Ticket Account is unpaid for the 2010 season. As a loyal season ticket holder, you’ve been extended a grace period through March 19, 2010, to make payment on your account. We are offering a convenient interest-free payment plan to make a 1/3 payment now and the remaining balance over the next two months. To make payment or enroll in the payment plan, simply go to www.Redskins.com/MyAccount, check the appropriate box on your invoice, or contact the Redskins Ticket Office at 301-276-6050. If you’ve already made a payment, kindly disregard this notice.
In addition, as long as your payment or first monthly installment is made by March 19, you are eligible, subject to availability, for our new Auto Upgrade Program which will improve the seat locations of more season ticket holders than ever before.
Edit: NedFlanders called on March 23rd and was told he is still eligible to be upgraded, if he would be willing to pay his invoice.